Client Story
Team-based care improves patient and provider experience at Mankato Clinic
Challenge
Leaders at Mankato Clinic recognized that physicians were struggling to adapt to these expanding expectations and workflows, and still maintain work-life balance. Providers were burdened with more tasks, documentation and all the things that need to be done to facilitate a patient visit. Sometimes, it seemed as if more provider time was spent at a computer than with patients.
Results
Allscripts helped Mankato Clinic achieve the following:
- Providers reported a significant decrease in evening and weekend hours spent on documentation.
- Nurses reported feeling more valued and engaged in direct patient care.
- Within six months, providers using team-based care were seeing an average of 2.3 more patients each day.
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