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Client Story

Care center’s COVID-19 technology response good for long term too

Hackley Community Care Center based in Muskegon, MI, and founded in 1992 serves its community by providing care and education to families in greatest need of a pathway to wellness.

In a matter of a few days, Hackley Community Care Center based in Muskegon, MI, enabled virtual patient visits via Allscripts Professional EHR™ Mobile and FollowMyHealth® solutions.
The accomplishment meant its more than 50 caregivers in 14 locations seeing 300–350 patients a day could meet the COVID-19 pandemic head-on while still serving patients and delivering on its mission to support and promote patient health with quality, integrity, respect and compassion.

An Allscripts customer for 14 years, Hackley and its staff were familiar with and well trained on most of the solutions they use.


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