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Client Story

How Madonna Rehabilitation Hospitals automates complex documentation process to improve patient access to care.

Madonna Rehabilitation Hospitals serves patients with extremely challenging conditions. Patient severity in inpatient rehabilitation, as measured by case mix index (CMI), is typically in the 98th to 99th percentile, compared with the national average for other rehabilitation facilities.

Despite this medical complexity, Madonna Rehabilitation Hospitals was able to discharge 72% of its patients to community settings in fiscal year 2015-16. Patients made greater functional gains and discharged at a higher functioning level compared to regional and national benchmarks.

To maintain its level of excellence in providing rehabilitation services, Madonna Rehabilitation Hospitals requires a flexible, comprehensive electronic health record (EHR) as its clinical core. By customizing its technology solution to meet specific post-acute care requirements, Madonna Rehabilitation Hospitals exceeded national performance benchmarks, improved compliance and increased reimbursements.


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