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Client Story

Ashburn Better workflows for a bright, independent future

Family Practice Associates (Lexington, Kentucky, U.S.A.) cherishes its independence and relies on Allscripts technology to remain competitive in a changing healthcare environment. The integrated suite of solutions helped the practice improve workflows, increase revenue and successfully participate in several value-based care initiatives.

Solid integration between Professional EHR and Practice Management simplifies life for Family Practice Associates staff. “From our staff standpoint, they’re relatively easy to use,” Administrator Craig Gillispie said. “Our staff have both solutions up at the same time, and they’re able to quickly maneuver back and forth between the two programs.”
Family Practice Associates team members appreciate the education options available to them through Allscripts. “Allscripts offers a lot of educational material,” Billing Manager Missy Rockvoan said. “We use e-Learning, videos, user groups, ACE [Allscripts Client Experience]…these are really good things that Allscripts offers.”


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