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Nevada Orthopedic & Spine Center redefines provider and patient experiences

Today’s physician practices must manage a range of challenges to provide quality care, retain patients and sustain their businesses. From an IT perspective, physicians must be able to connect with other providers, payers, pharmacies and patients to bring accurate, complete patient information to the point of care. At the same time, providers need robust documentation capabilities to capture reimbursements faster and comply with shifting regulatory requirements.

Bringing greater value to the organization through technology

These swirling pressures led Nevada Orthopedic & Spine Center, based in Las Vegas, Nevada, to seek out a new electronic health record (EHR) system. After assessing available solutions on the market, leadership ultimately selected Allscripts Professional EHR™, an ambulatory platform that enables practices to provide more informed patient care, streamline workflows and improve practice profitability.

“Our practice had a lot of choices for a new EHR but chose Allscripts Professional EHR because it offered the most value,” shares Alicia Snipes-Taylor, EHR Systems Coordinator/Diagnostics and Medical Records Team Leader at Nevada Orthopedic & Spine Center.

Professional EHR’s open integration with third-party applications was a major selling point for the practice, as it regularly collaborates with primary care and internal medicine physicians, urgent care clinics, and other referral sources in the region. Now, Nevada Orthopedic & Spine Center can exchange laboratory orders and results, electronic notes and other clinical insights seamlessly with partner organizations to gain complete patient profiles.

Providers at the practice have also appreciated how one-click templates within the system have enabled comprehensive yet efficient documentation. “Our clinicians were able to review previous patient data and make changes with just a few clicks. This process really improved clinical satisfaction. Our clinicians were no longer searching through a paper chain of documentation,” Snipes-Taylor says.

Connecting patients to their care

In addition to improving the clinician experience, Nevada Orthopedic & Spine Center decided to enhance the patient experience with FollowMyHealth®, the Allscripts patient engagement platform that gives patients a single point of access to their health records and providers from their everyday mobile devices. Since its implementation, the solution has enabled Nevada Orthopedic & Spine Center patients to become more active participants in their care.

To learn more about how Nevada Orthopedic & Spine Center has leveraged Allscripts solutions, download the full client story here.