Blog Posts

Providing automated workflows to deliver smarter care

Every year, billions of point-of-care test results (urinalyses, blood tests, etc.) are still entered manually from paper printouts into the EHR. This time-consuming process presents opportunity for human error and lost documents.

In a world where so many of our day-to-day tasks can now be streamlined with technology, why continue to enter these results manually when solutions are available to automate the process? That’s why we chose Relaymed as our November App of the Month. This solution makes a real difference in clinician workflow by enabling them to focus on what matters most: providing amazing patient care.

Reducing clinical staff burden

In a busy physician practice, time is the most precious resource. Manually entering a lab result into the EHR is a time-intensive process. The University of Louisville Physicians Group found that it was taking them about 4.5 minutes per urinalysis (UA) result. Entering 13 UAs wastes about an hour of clinical staff time.

The EHR should be the data hub and single source of truth for providers as they enter the exam room to meet with a patient. Relaymed streamlines workflows that can slow practices down. An automated workflow ensures the provider has actionable information when they need it. This means clinicians have more face time with patients, which improves their experience.

Eliminating revenue leakage

We estimate as much as 20% revenue leakage (lost opportunities to collect money earned) occurs because of tests not recorded properly in the EHR. Do you really want to continue undertaking hours of administrative work to ensure all data has been manually entered only to have patients go somewhere else? Relaymed not only gives you time back, but also reduces revenue leakage.

Improving quality of care

Patients don’t want to wait for lab test results or delayed appointments. They are behaving as consumers who choose their healthcare. Timely, accurate lab results are an important part of the patient experience, especially if they can be delivered electronically.

Opening the ecosystem

Just as the Allscripts Developer Program offers first class open APIs, so does Relaymed, which has some of the leading medical device vendors (including Abbott, Siemens, Roche) on its lab interface platform. These interconnecting ecosystems are where the power of open, quality and value all intersect. Relaymed CEO/Founder Neil Farish describes the journey it took to develop the solution on Allscripts Podcast.

Please join University of Louisville physician Dr. Phillip Bressoud on a webinar November 21 at 1 p.m. ET to learn how his organization harnessed the power of open with Relaymed and Allscripts.