Core to Success

Large physician practices, multi-specialty clinics and academic medical centers

Allscripts TouchWorks EHR

Overview

TouchWorks EHR is a powerful solution offering clinical decision support at the point of care, a configurable clinical desktop, and nearly 800 clinician-reviewed Care Guides, driving effective and efficient patient care in the ambulatory setting. It is a highly customizable and scalable solution with an Open architecture and efficient workflows to help improve the patient experience.

With multi-site, multi-specialty support and optimal configurability, Allscripts TouchWorks EHR helps physician practices, clinics and academic medical centers improve quality of care, reduce costs and generate additional revenue across a community. Tens of thousands of providers use TouchWorks EHR to exceed their population health management goals. With a healthy core, organizations are well-positioned to meet industry needs today and in the future.

Features

Scalability and Configurability

Configure clinical desktops, multiple data entry methods and customized views – all while maintaining structured data

Prenatal Module

Allscripts Prenatal™ is a web-based solution that gives you the tools to document and communicate maternity care information above and beyond the capabilities offered in standard EHRs. Automated workflows integrate with TouchWorks and the solution is simple to implement and use.

Open Architecture

Open architecture to extend your EHR's value and integrate with industry-changing solutions.

Population Health Enablement

Provide effective population health management for patients and communities with our ACO clients to negotiate favorable risk-based contracts

 #1 Top Ambulatory EHR Vendor

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Allscripts ambulatory solutions earned the #1 ranking in multiple categories, including:

  • 26-99 physician practices and groups
  • 100+ physician practices and groups
  • Interoperability, Communications & Connectivity
  • Independent Practice Associations

Success Story

Coastal Carolina Health Care, P.A.

Using a healthy EHR core to form a successful ACO

Coastal Carolina Health Care (CCHC) successfully uses Allscripts TouchWorks® EHR as a  core solution for its practice and Accountable Care Organization (ACO), Coastal Carolina  Quality Care, Inc. The solution’s robust reporting capabilities helped CCHC provide comprehensive preventative care for patients and reduce the number of emergency room (ER) visits and hospital readmissions. Improving clinical results has also helped the practice reduce unnecessary costs and remain competitive in a rapidly changing regulatory environment.

Outcomes

  • $1.7 million in CMS payments with TouchWorks EHR assistance
  • Reduced Emergency Room (ER) visits by 10-15% in one year
  • Reduced hospital readmissions by10-15% in one year
  • Reduced average costs per patient dually eligible for Medicaid and Medicare by 19% in one year, resulting in $1.2 million in savings
  • Increased preventative screening rates, including 91% for mammograms, 94% for pneumococcal vaccination, 88% for influenza vaccination and 89% for colorectal cancer screening
  • Diabetic patients with HgbA1c levels above 9 fell from 20% to 8.3%, indicating more patients in control of their blood sugar levels

Ready for the future with a healthy, Open EHR core

Hutchinson Clinic uses Allscripts TouchWorks® EHR, Allscripts Practice Management™ and FollowMyHealth® to manage its multi-specialty services for the people of central and  western Kansas. With Allscripts Open platform, Hutchinson Clinic has extended the value  of its EHR by successfully integrating several third-party applications, such as IntelliDose® for oncologists, M*Modal and Dragon Medical speech recognition, and Winscribe. These  powerful combinations have helped Hutchinson Clinic improve clinical, financial and  operational results.

Outcomes

  • Extended the value of TouchWorks EHR core by leveraging surround solutions
  • Reduced costs, including administrative staff hours by 90%
  • 100% of eligible professionals successfully attested for Meaningful Use Stage 1
  • All primary care physicians are NCQA-certified for diabetes care

Ready for value-based care with a healthy EHR core

To prepare for value-based care models, Mercy Health System uses Allscripts TouchWorks® EHR, Allscripts Practice Management™, FollowMyHealth™ patient portal, and several other solutions. These interoperable solutions enabled Mercy to attest for Meaningful Use, implement 24 ACO clinical quality measures in three months, and achieve PCMH Level 2 Certification in eight sites. With a healthy EHR core, Mercy is prepared for future growth.

Outcomes

  • Developed 24 clinical ACO metric reports in 3 months
  • Reporting helped achieve 90% HbA1c compliance rate for diabetic patients
  • Improved patient safety through increased falls risk screening for patients over 65
  • Received $1.35 million in incentives from Meaningful Use, PQRS and e-prescribing
  • Attained PCMH level 2 certification in 8 sites

Using a healthy EHR core to form a successful ACO

Coastal Carolina Health Care (CCHC) successfully uses Allscripts TouchWorks® EHR as a core solution for its practice and Accountable Care Organization (ACO), Coastal Carolina Quality Care, Inc. The solution’s robust reporting capabilities helped CCHC provide comprehensive preventative care for patients and reduce the number of emergency room (ER) visits and hospital readmissions. Improving clinical results has also helped the practice reduce unnecessary costs and remain competitive in a rapidly changing regulatory environment.

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Advantages

Complete Mobility

Put essential clinical information at your fingertips with Allscripts Wand™ and experience a start-to-finish clinician workflow

Clinical Decision Support

Through support of content programs, leverage real-time, patient-specific, actionable alerts and notifications. Instant access to critical data and prospective notifications based on real-time documentation facilitate positive behavior changes at the point-of-care, improving patient outcomes

Award Winning API for Third Party Apps

Easily integrate best-of-breed devices and third-party programs using our open, award winning, API for efficient expansion of the clinical environment. 

Anytime, Anywhere Mobile Access

Using Allscripts Wand™, physicians and their extenders are able to mobily manage many of their daily activities. This native integration for mobile devices increases overall efficiency and accuracy, while providing clinicians with real-time access to critical information. 

Input Flexibility

The entire patient chart is always available in provider-customizable views. Whether you want just a single section on the screen or sections that work best for you, you have the power to view the chart in the way that lets you see what’s important when it’s important. 

ICD-10 Coding

ICD-10 offers significant benefits in terms of clinical documentation, quality management, reimbursement, fraud detection, and ultimately improves quality of care. Laying the foundation for success requires a focus on clinical documentation, offered throughout TouchWorks EHR.

Flexible Notes

Providers have control over the content and style of the notes they generate. Rather than produce a long reiteration of items that don’t tell the story, the note format can be designed to serve a variety of needs. The result is a chart that can be read and used in a format that providers prefer. 

ePrescribing

Complete with drug-drug interaction checks, allergy checking and plan-specific formularies, prescribe and route prescriptions directly from the exam room to the patient’s preferred pharmacy for faster fulfillment. 

Thank you for interest in Allscripts!

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