Why Open Matters

Our unique Open architecture connects both clinical and financial data across every setting.Learn how it can help you>

Why Open Matters

Our unique Open architecture connects both clinical and financial data across every setting.Learn how it can help you>

Core to Success

Large physician practices, multi-specialty clinics and academic medical centers

Allscripts TouchWorks EHR

Manage and coordinate care for your patient populations

TouchWorks EHR is a powerful solution that offers automated clinical decision support at the point of care, a configurable clinical desktop, and nearly 800 clinician-reviewed Care Guides to drive effective and efficient patient care in the ambulatory setting. It is a highly customizable and scalable solution with an Open architecture and efficient workflows that can help improve the patient experience.

With multi-site, multi-specialty support and optimal configurability, Allscripts TouchWorks EHR helps physician practices, clinics and academic medical centers improve quality of care, reduce costs and generate additional revenue across a community. Tens of thousands of providers use TouchWorks EHR to exceed their population health management goals. With a healthy core, organizations are well-positioned to meet today’s industry needs, and the future’s.


Scalability and Configurability

Configure clinical desktops, multiple data entry methods and customized views – all while maintaining structured data

Complete Mobility

Put essential clinical information at your fingertips with Allscripts Wand™ and experience a start-to-finish clinician workflow

Open Architecture

Open architecture to extend your EHR's value and integrate with industry-changing solutions.

Population Health Enablement

Provide effective population health management for patients and communities with our ACO clients to negotiate favorable risk-based contracts

 #1 Top Ambulatory EHR Vendor

Award Black Book 2013

Based on client survey data, Black Book Rankings recently named Allscripts the 2014 “Best of the Best” Ambulatory EHR Vendor for Interoperability, Communications and Connectivity. Allscripts Professional EHR also earned the 2014 #1 Top Ambulatory EHR Vendor ranking for Rheumatology Practices.

TouchWorks EHR earned the 2014 #1 Top Ambulatory EHR Vendor ranking for Independent Practice Associations (IPAs) and Multi-Specialty Practices. Furthermore, in a custom Black Book study, TouchWorks scored better than 90% of EHRs in 17 out of 18 key performance indicators and notched a 10% year-over-year improvement in collective client experience and client satisfaction scores from Q3 2013 until July 2014



Using a healthy EHR core to form a successful ACO

Coastal Carolina Health Care (CCHC) successfully uses Allscripts TouchWorks® EHR as a  core solution for its practice and Accountable Care Organization (ACO), Coastal Carolina  Quality Care, Inc. The solution’s robust reporting capabilities helped CCHC provide comprehensive preventative care for patients and reduce the number of emergency room (ER) visits and hospital readmissions. Improving clinical results has also helped the practice reduce unnecessary costs and remain competitive in a rapidly changing regulatory environment.


  • $1.7 million in CMS payments with TouchWorks EHR assistance
  • Reduced Emergency Room (ER) visits by 10-15% in one year
  • Reduced hospital readmissions by10-15% in one year
  • Reduced average costs per patient dually eligible for Medicaid and Medicare by 19% in one year, resulting in $1.2 million in savings
  • Increased preventative screening rates, including 91% for mammograms, 94% for pneumococcal vaccination, 88% for influenza vaccination and 89% for colorectal cancer screening
  • Diabetic patients with HgbA1c levels above 9 fell from 20% to 8.3%, indicating more patients in control of their blood sugar levels

Ready for the future with a healthy, Open EHR core

Hutchinson Clinic uses Allscripts TouchWorks® EHR, Allscripts Practice Management™ and FollowMyHealth® to manage its multi-specialty services for the people of central and  western Kansas. With Allscripts Open platform, Hutchinson Clinic has extended the value  of its EHR by successfully integrating several third-party applications, such as IntelliDose® for oncologists, M*Modal and Dragon Medical speech recognition, and Winscribe. These  powerful combinations have helped Hutchinson Clinic improve clinical, financial and  operational results.


  • Extended the value of TouchWorks EHR core by leveraging surround solutions
  • Reduced costs, including administrative staff hours by 90%
  • 100% of eligible professionals successfully attested for Meaningful Use Stage 1
  • All primary care physicians are NCQA-certified for diabetes care

Ready for value-based care with a healthy EHR core

To prepare for value-based care models, Mercy Health System uses Allscripts TouchWorks® EHR, Allscripts Practice Management™, FollowMyHealth™ patient portal, and several other solutions. These interoperable solutions enabled Mercy to attest for Meaningful Use, implement 24 ACO clinical quality measures in three months, and achieve PCMH Level 2 Certification in eight sites. With a healthy EHR core, Mercy is prepared for future growth.


  • Developed 24 clinical ACO metric reports in 3 months
  • Reporting helped achieve 90% HbA1c compliance rate for diabetic patients
  • Improved patient safety through increased falls risk screening for patients over 65
  • Received $1.35 million in incentives from Meaningful Use, PQRS and e-prescribing
  • Attained PCMH level 2 certification in 8 sites

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  • For billing and finance, 800-877-5678 (option 3)