At Every Step, Factor in Humans – Human Factors in HIT Design w Janey Barnes, part 3
The final part of our conversation with Dr. Janey Barnes (founder, User View). Dr. Barnes discusses how health IT platforms compare to those in other fields (and how pharma software is like lottery software); how hands-on training helps achieve stronger EHR functionality, satisfaction and regulatory fulfillment; and how a human-centered approach at every step, from implementation to daily use, creates systems that fit each unique organization.
Resources and research in episode:
National Institute of Standards and Technology (NIST)
MedStar National Centers for Human Factors in Healthcare, led by Raj Ratwani (listen for Raj in future episodes)
SAFER Guides by University of Texas’s Dean Sittig and Hardeep Singh
David Bates, Brigham and Womens Hospital