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Blog posts tagged with client success stories

  • Bridging the gap between IT and clinical teams

    Jennifer Bolduc, M.D.
    June 19, 2018

    When it was time to upgrade its EHR system, Northeast Alabama Regional Medical Center realized there was a critical gap between the needs of the clinical, executive and administrative staff, and how the IT infrastructure and team could best meet those needs. Read more…

  • A thoughtful (and successful) approach to clinical documentation

    Jennifer Bolduc, MD
    May 24, 2018

    Organizations are getting creative about improving clinician experience with documentation. One approach stands out from the crowd: Phoenix Children’s Hospital Chief Medical Information Officer Vinay Vaidya, M.D., successfully led an IT-clinical collaborative effort to improve clinical documentation. Read more…

  • Managing patients’ pain, not just their opioid prescriptions

    Randy Jernejcic, M.D.
    May 15, 2018

    The opioid crisis is vast and complex, and curbing prescriptions won’t be enough. To make progress in our region requires collaboration from every discipline within University Hospitals and the community at large. Read more…

  • How one health system solved quality metric data entry

    Dr. Jennifer Bolduc
    January 17, 2018

    To achieve better quality metric scores and improve clinician satisfaction, one of our clients designed a process to decrease the data entry burden. Read more…

  • “On Your Marks” campaign helps prevent pressure ulcers

    Dr Anna Bayes
    January 03, 2018

    Pressure ulcers, also known as bedsores, are one of the four common harms in the NHS Safety Thermometer. Liverpool Heart and Chest Hospital NHS Foundation Trust (LHCH) developed a comprehensive campaign, called “On Your Marks,” to help healthcare assistants and support workers prevent hospital-acquired pressure ulcers and improve patient outcomes. Read more…

  • Lessons from a Rubik’s Cube in solving health IT challenges

    Dr Martin Farrier
    December 07, 2017

    The Rubik’s Cube represents a wicked problem, and one that needed a new type of solution. It reminds me of the ultimate wicked problem: healthcare. Read more…

  • 7 tips to help optimize perioperative performance

    Samantha Purnell
    November 30, 2017

    As financial pressures increase, the operating room (OR) is a prime candidate for optimization. Here are a few best practices hospitals are using to make the most of their surgical suites. Read more…

  • 8 tips for patient portal success

    Kim South
    November 21, 2017

    Patient portals continue to take center stage in healthcare’s consumer engagement efforts. We’ve gathered some of the best tips from clients who have recently shared their success stories with us. Read more…

  • Documenting DNR decisions and treatment escalation plans

    Dr Anna Bayes
    November 07, 2017

    In a recent BMJ Open Quality journal article, King’s College NHS Foundation Trust (London, UK) shares its path to a more unified electronic tool to document resuscitation decisions and treatment escalation plans Read more…

  • Quality care in a nutshell

    Jennifer Bolduc MD
    August 31, 2017

    Methodist Hospital of Southern California is achieving exceptional performance in patient safety. Chief Medical Officer and Patient Safety Officer Dr. Bala Chandrasekhar said, “Patients essentially want three things from their hospitals: don’t hurt me, heal me and be nice to me. And they want them in that order.” Read more…

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