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Blog posts related to Core Clinical & Financial

  • Quality care in a nutshell

    Jennifer Bolduc MD
    August 31, 2017

    Methodist Hospital of Southern California is achieving exceptional performance in patient safety. Chief Medical Officer and Patient Safety Officer Dr. Bala Chandrasekhar said, “Patients essentially want three things from their hospitals: don’t hurt me, heal me and be nice to me. And they want them in that order.” Read more…

  • 9 things organisations underestimate or overlook when considering total cost of ownership

    Steve Brain
    June 13, 2017

    It can be difficult for even the most experienced information systems professionals to calculate an accurate total cost of ownership (TCO) for health IT. Here are some questions to ask to make sure you’re not missing some of the most commonly overlooked costs. Read more…

  • Clients speak: Why they invest in revenue cycle management solutions

    Jennifer Bolduc MD
    June 06, 2017

    A recent analyst report expects that revenue cycle management solutions will continue to expand among small physician practices. Clients share their most compelling reasons about the value they find in this technology. Read more…

  • 5 ways to continue clinical engagement beyond deployment

    Dr Anna Bayes
    April 20, 2017

    Doctors face huge pressure to be efficient during patient consultations, often less than 10 minutes each. Navigating a new electronic patient record (EPR)* system can strain that precious time and leave clinicians feeling frustrated. Over the years, I’ve seen organisations take some successful approaches to alleviate this pressure by continued clinical engagement beyond deployment. Here are just a few examples. Read more…

  • 4 approaches to achieving digital maturity

    Steve Brain
    April 04, 2017

    Three out of four of the UK’s National Health Service (NHS) Trusts are not running as efficiently, effectively and safely as they could with a fully-functioning EPR. Most people recognise the value of the information revolution, but financial and operational challenges are hampering Trusts’ ability to implement a digital maturity strategy. Here are the most common approaches NHS Trusts take, along with risks and benefits to consider. Read more…

  • First, do no harm: How one hospital is eliminating patient harm

    Geoff Caplea MD
    March 16, 2017

    In health care, our promise is to "first, do no harm." Since Institute of Medicine (IOM) published a report about medical errors in 1999, significant focus has been placed on safety throughout the healthcare system not to simply reduce harm, but to eliminate it altogether. Featured in a new case study, Washington Health System (Washington, Pennsylvania, U.S.A.) has decreased its total patient harm by 25% over the past six years by monitoring harm and implementing process improvements to eliminate it. Read more…

  • The self-perpetuating problem of bed blocking

    Dr Anna Bayes
    March 07, 2017

    As soon as they are clinically ready to leave the hospital, patients start counting the minutes until their discharge. But can you imagine waiting days, months or even years? One UK report shows that some patients wait longer than a year; one patient stayed in hospital for an astonishing 508 days after being fit for discharge. This phenomenon is known as “bed blocking” – a term used to describe when patients stay in the hospital for a non-medical reason. Read more…

  • First “vanguard” site in UK delivering integrated care

    Rachel Dunscombe
    February 09, 2017

    As government in the UK moves social care nearer to health care provision our National Health Service (NHS) trusts are looking at broader programs and ways to deliver holistic interventions for patients. Salford Royal NHS Foundation Trust (Salford, Greater Manchester, United Kingdom) is part of a local partnership, Salford Together, which is bringing together health care, home care, mental health and community nursing, hospital, and social services into a new, unified model of care. Read more…

  • 6 questions to ask about EHR rating methodologies

    Dennia Clarke
    November 02, 2016

    According to research, which electronic health record (EHR) vendor is ranked number one? It may seem like a simple question, but if you’ve tried to answer it, you’ve likely found a wide range of responses. Analyst firms, researchers, industry associations and vendors all take on different perspectives when they rank EHR platforms. It’s important to know your sources and understand their market definitions and methodologies before you weigh these results in your next EHR purchasing decision. Read more…

  • 4 ways to reclaim the claims process

    Steve Mueller
    September 08, 2016

    In an era when the healthcare community is working to improve quality of service and delivery and to reduce costs, the reimbursement process is under intense scrutiny. Organizations are asking themselves: How can we simplify the claims process? Are there ways to save time? What can we do to make our claims more accurate to help speed payments? Read more…

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