Allscripts is here to partner with you in the fight against the spread of COVID-19.
Managing Your Business
Allscripts understands the pressures the spread of COVID-19 is putting on healthcare organizations like yours. As news and guidance roll out from health agencies and governments around the globe, we remain your trusted partner to help you navigate these new challenges and keep your patients healthy and safe.
As your trusted health IT partner, we have established processes that will ensure support and services teams remain fully staffed to help address all of our clients’ needs during this time. Equipped to work remotely, with the full capabilities available in all our facilities, these teams have great staff flexibility around the globe. This enables us to pivot our resources as needed to adapt to the evolving crisis. As always, you can rely on us for help. You will continue to receive around-the-clock support via our Support Portal and our Global Service Center.
Congress passed H.R.6074 – Coronavirus Preparedness and Response Supplemental Appropriations Act. This new law extends payment for telehealth visits furnished in emergency areas during emergency periods. This all relates to a declaration by Secretary of HHS that coronavirus meets this definition. This payment is funded through 9/30/2020. Below is additional information and resources to help you navigate what this means for your organization.
Our client communities are here to help, visit to see the latest news from Allscripts and your colleagues around COVID-19. An active Allscripts Central login is required to access these communities.
COVID-19 Product Documentation
Sunrise Acute Care EHR COVID-19 Client Community
Paragon EHR COVID-19 Client Community
FollowMyHealth COVID-19 Client Community
Care Director COVID-19 Client Community
dbMotion COVID-19 Client Community
Professional EHR COVID-19 Client Community
TouchWorks EHR COVID-19 Client Community
Allscripts Practice Management COVID-19 Client Community
Allscripts STAR COVID-19 Client Community
Allscripts Compliance Advisor COVID-19 Client Community
Allscripts Enterprise Resource Planning COVID-19 Client Community
Allscripts HealthQuest COVID-19 Client Community
Allscripts Intelligent Coding COVID-19 Client Community
Allscripts Lab COVID-19 Client Community
Allscripts Point of Use Supply COVID-19 Client Community
Hospitals depend on perioperative services for up to 65% of their profit margin, and cancellations due to COVID-19 reduced elective procedure volumes as much as 90%. As organizations begin to focus on the recovery phase, leveraging insights from industry leaders on resuming elective services is more critical than ever.
Advisory Group: Is it time to restart elective surgeries?
Advisory Group: 6 ways CSOs are getting ready to 'restart' after Covid-19
American College of Surgeons: Local Resumption of Elective Surgery Guidance
American Society of Anesthesiologists and American College of Healthcare Executives: Challenges and Strategies in Restarting and Expanding Elective Surgery after COVID-19
Hospital IQ Webinar: Reopening Surgical Services During COVID-19
Hospital IQ eBook: Guidelines for Reopening Surgical Services During COVID-19
ACS, ASA, AORN & AHA Joint Statement: Roadmap for Resuming Elective Surgery after COVID-19 Pandemic
What are our clients saying?
Allscripts was very responsive to our needs to quickly roll out telehealth at our organization, in light of the COVID-19 pandemic. This was a quick install and has been easily rolled out to our ambulatory providers as well as several of our acute outpatient service areas. This has been a welcomed transition for many of our patients that are diligently practicing social distancing.
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Lori Miller, RHIA
Chief of Information Services
JTDMH | St. Mary's, OH
With FollowMyHealth we have enabled, tested, and successfully piloted telehealth visits within three days, and we anticipate most of our 48 medical and mental health providers to have the capability to accept video visits by the end of March. Our partnership with Allscripts is helping LGBT people thrive as healthy, equal, and complete members of society.
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Gabriel Lopez
Director of Health Information Services
Los Angeles LGBT Center
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