Client Story: Kaleida Health

Kaleida Health targets utilization and length of stay — and reduces costs


Kaleida Health (Buffalo, N.Y.) targeted utilization and length of stay (LOS) by service line. Using the Allscripts EPSi™ solution, Kaleida saved $20 million in one year while delivering high quality care.

“Each service line has its own LOS, utilization and per-patient cost targets. Breaking it into smaller pieces makes it more actionable. Even when you take into consideration that short-term stays are disappearing, LOS is still dropping.”

Key Outcomes

  • Reduced overtime and shifts equivalent to 307 FTEs in nine months, saving $15 million
  • Reduced length of stay from 6.65 to 5.36 days in 7 months, saving $7 million
  • Reduced supply costs by $4 million in one year
  • Reduced direct cost per case by 5% in one year
  • Improved perioperative efficiencies and OR utilization

View The Case Study

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