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Automation that works: Document faster with fewer errors, reduced duplicates and lowered cost

For practices with high patient volume or a large number of new patients with years of medical history and other documents to incorporate into their patient record, the task of manually scanning and indexing these important pieces of a patient’s history can be daunting and time-consuming.

InDxLogic has been providing automated document management solutions to Allscripts Professional EHR™ and Allscripts TouchWorks® EHR clients since 2017. InDxLogic’s health information management platform automatically indexes patient documents. Documents are now automatically in the right patient’s chart in minutes, not hours or days. Documents are named correctly with the right date of service without duplicates. Additionally, InDxLogic continues to move deeper into the workflow to find new ways to improve a practice’s operational efficiency such as tagging an order or capturing an informatic. Providers are less burdened and patients receive faster, better care.

One good example (of many): Family Practice Associates (FPA) in Lexington, Kentucky, has experienced many improvements since it successfully implemented InDxLogic. Melody Tipton Sims, Director of Patient Information at FPA, says, “InDxLogic sounds too good to be true, but [the team has] kept [its] word on every aspect.”

FPA success metrics with InDxLogic:

  • Opened a new additional office with no additional document management hires
  • 64% reduction in operational costs
  • Document availability to the chart reduced from 48 hours to less than 15 minutes
  • More satisfied providers

InDxLogic’s key automation features:

  • Identify the patient, document category/title, Date of Service and potential duplicate documents
  • Tag an order
  • Routing
  • Index to the patient’s chart in either Professional EHR or TouchWorks EHR

The InDxLogic team has always been familiar with the workflow challenges physician practices face and also understand the need to accurately manage patient information. Improved clinical information availability, enhanced documentation quality through standardization and better user efficiency all give staff members more time to focus on other tasks. By reducing the time and energy necessary with indexing, InDxLogic also offers clinicians more time to focus on what is most important: the patient.

Join us for a webinar to learn more on Tue, Aug. 31, 2021 at 11 a.m.–12 p.m. CT.

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