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4 ways an integrated platform delivers success

Springhill Medical Center (Mobile, Alabama, U.S.A.) takes pride in providing superior patient care with state-of-the-art technology. CEO Jeff St. Clair understands the value of having an integrated clinical and financial platform. He knew that to be ready for the future, we’d need to combine them onto a single platform.

The organization activated the Allscripts Sunrise™ platform with its fully integrated architecture and clinical data repository in 2004. Solutions providing complete patient information to clinicians at the point of care and across the enterprise enable more coordinated care.

Here are four ways the Allscripts Sunrise platform is setting Springhill up for a bright future:

1. More accurate information

Allscripts developers worked onsite with Springhill teams to develop features and functionality for Sunrise Financial Manager.

The comprehensive financial solution is designed to adapt to new reimbursement models and offer full revenue cycle functionality, including revenue capture, billing and receivables management. Outcomes include automating financial transactions and streamlining workflows to assist with error correction for more accurate information.

2. Better positioned to make well-informed operational decisions

When Springhill implemented the 17.3 release of Sunrise Financial Manager in May 2018, it enjoyed enhanced features, such as new dynamic work queues that enabled billers to move items on and off task lists/work queues efficiently.

Springhill uses the solution’s aggregated clinical outcomes, revenue, cost and reimbursement data to make future decisions.

3. Early progress on financial outcomes

Springhill exceeded its goals for key performance metrics. Springhill achieved 21.3% of Accounts Receivable (AR) in 2018, exceeding its goal to have 24% at less than 90 days. The organization’s target net days in AR was less than 45 days, and the organization averaged 41.89 days in 2018.

Our teams are beginning to see the benefits. We’re getting claims out the door and expect to see our speed increase.

Springhill’s results beat a national benchmark for AR, which is an average of 41.89 days. Days Not Final Billed came in at an average of 4.86 days in 20 18, below the target of 5 or fewer days.

4. Upgrades to improve functionality of the system

Springhill is looking ahead to the next release of Sunrise Financial Manager, an upgrade that will further enhance the functionality of the system it has helped develop.

While we’re just beginning to see the fruits of our labor, it has been a long road. It’s an inevitable process, because upgrades are required to remain competitive and to succeed in a rapidly changing industry.

Springhill meets with other organizations to share how to best implement an integrated financial solution. To learn more about how Springhill Medical Center achieves more coordinated care with an integrated platform, read a recent success story. 

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