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Top 5 updates from Allscripts TouchWorks® EHR

A great deal has been happening within the TouchWorks EHR Business Unit since we formed in 2013 and renamed the solution earlier this year. Our clients are demonstrating that a healthy EHR core is the best way to thrive in a changing healthcare environment.

To keep you up to date on the latest from TouchWorks EHR, here are our top five recent updates:

1Recognized as one of the best ambulatory EHRs. Based on client survey data, Black Book Rankings recently named Allscripts the 2014 “Best of the Best” Ambulatory EHR for Interoperability, Communications and Connectivity. TouchWorks EHR also earned the 2014 #1 Top EHR Vendor Ambulatory ranking for Independent Practice Associations and multi-specialty practices. In the independent Black Book study, TouchWorks scored better than 90% of EHRs in 17 out of 18 key performance indicators.

(See more about the 2014 Black BookTM for Client Experience and Satisfaction Rankings for Healthcare Technology and Managed Services on its website.)

2. HealthCare Partners saves millions. HealthCare Partners (Torrance, California, U.S.A.) reported some stunningly positive results from one of its commercial-payer ACO partnerships: $4.7 million in savings during the first six months of 2013. Analysts call it the first tangible proof of the potential of such relationships as the HCP-Anthem Blue Cross partnership is a blueprint of an ACO.

Credit for a portion of this savings goes to HCP’s investment in technology. HCP expanded its nationwide partnership with Allscripts last year by further deploying TouchWorks EHR across its California medical group sites and selecting Allscripts population health management solutions, including the FollowMyHealth® patient portal and dbMotionTM Solution connectivity platform.

(See more in this news release: Anthem Blue Cross and HealthCare Partners Saves $4.7 Million in Six Months)

3. Coastal Carolina Health Care featured as CMS model program. Coastal Carolina Health Care (New Bern, North Carolina, U.S.A.) uses TouchWorks EHR reporting capabilities to provide more preventative care for its patients and reduce the number of emergency room visits and hospital readmissions. The practice and its Accountable Care Organization (ACO) have been so successful, it was featured as a model program in the Centers for Medicare and Medicaid (CMS) Learning Systems for Accountable Care Organizations.

(See more in this case study: Using a healthy EHR core to form a successful ACO)

4. Hutchinson Clinic extends value of EHR. Hutchinson Clinic (Hutchinson, Kansas, U.S.A.) uses TouchWorks EHR, Allscripts Practice Management™ and FollowMyHealth® to manage its multispecialty services. With Allscripts Open platform, Hutchinson Clinic has extended the value of its EHR by successfully integrating several third-party applications, such as IntelliDose® for oncologists, M*Modal® and Dragon Medical® speech recognition, and Winscribe. These powerful combinations have helped Hutchinson Clinic improve clinical, financial and operational results.

(See more in this case study: Ready for the future with a healthy, Open EHR core)

5. Investing in TouchWorks EHR. First, we established the Allscripts TouchWorks Innovation Lab, expanding our Center of Excellence in Burlington, Vermont, U.S.A. This “sandbox” environment uses de-identified client databases with integrated surround solutions to reflect real-life production environments. The development team and clients will use this environment to design, develop and test new releases of TouchWorks EHR software to improve installations, upgrades and code quality. We’ve also added 25 new developers to this team, underscoring our desire to continually improve our solution and strengthen client satisfaction.

(See more in this data sheet: TouchWorks Innovation Lab – Quality Through Collaboration)

Working closely with our clients, we’ll continue to invest in and improve TouchWorks EHR. It is the healthy core solution 46,000 physicians and numerous successful ACOs depend on to deliver quality care in a changing regulatory environment.


Editor’s Note: Greg White will be presenting alongside Judy Hanover, Research Director of IDC Health Insights and Dr. Larry Holder, CMIO of Southern Illinois University HealthCare, regarding: What’s Next for Ambulatory EHR? Getting Real about Usability, Productivity and Meaningful Use.

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