Blog Posts
5 traits of a successful managed IT partnership


When we look at our successful managed IT partnerships, several consistent traits emerge, including:
1. Collaboration
With more than 30 years of experience, we understand what it takes to make a successful partnership. We see ourselves as an extension of your team and are dedicated to achieving your goals.
2. Scalability
From service desk to remote application hosting to full IT services management, Allscripts can meet a variety of different needs within healthcare organizations – even as they change over time.
3. Innovation
Our team has 1,200 highly skilled members with a broad range of technical expertise. Accessing the right talent can help spark innovative solutions to the challenges you’re facing.
4. Objectivity
We provide vendor-neutral managed IT services for more than 600 applications from leading companies.
5. Proven Methodology
Since 2006 Allscripts has annually received ISO 9001:2008 certification for its quality management systems at managed IT client sites. Our methodology has helped some of our partnerships win awards.
We enjoy great relationships with our managed IT services clients. One of those long-standing partnerships is with Presbyterian Intercommunity Hospital (PIH) Health, based in Whittier, California, U.S.A.
What makes this relationship work so well? Here are thoughts from PIH’s Chief Operating Officer Brian Smolskis and Chief Administrative Officer Peggy Chulack: