Impact and Change Patient Behavior

Engage Patients Directly in the ongoing Management of their Care

Patient Engagement

Patients as part of the care team

Engaged patients follow their providers’ recommendations. However, to fully engage patients in their care, you must equip them with tools to more easily connect with their care teams.

The Allscripts FollowMyHealth® patient engagement platform and complementary support services gives patient and their families the opportunity stay connected with their physicians and become active members of their care team.

In addition, our products integrate with solutions across a healthcare enterprise regardless of clinical information software – streamlining the connection to help you improve patient care, satisfaction and loyalty, and achieve better outcomes.

Empower patients to connect with providers

Patient Portal

Allscripts FollowMyHealth provides user-friendly navigation to encourage individuals and families to participate in their health care by taking a more active role in securely managing their well-being. Accessed via the Web or through our mobile app, FollowMyHealth is a more convenient way for patients to stay connected – providing patients with the ability to securely message physicians with questions regarding their health, view upcoming appointments and test and lab results, and renew medications.

Monitoring & Compliance

Extending the platform’s value, FollowMyHealth Achieve leverages consumer-friendly wireless technologies in the home,  enabling providers to engage patients directly in the ongoing management of their care. This helps providers monitor the patient’s compliance with care plans and initiate interventions as needed to influence behavior and impact outcomes.

Patient Engagement Services

Level 1 Patient Support

Our Level 1 Patient Support services assist patients who might need help connecting to and navigating the patient portal. This means your organization doesn’t need to dedicate valuable staff resources to answering technical questions. For more information, click here.

Patient Engagement Consulting Services (PECS)

Improving patient care, increasing patient satisfaction and exceeding Meaningful Use are priorities for clients using FollowMyHealth. But, for some organizations, encouraging patients to embrace FollowMyHealth is easier said than done. That’s when they engage Allscripts Patient Engagement Consulting Services (PECS). The PECS team spends time onsite with clients to educate and inspire their office staff, and to equip them with the training and materials they need to make patient engagement a seamless part of their daily routine. Click here to learn more about PECS and how it could be the answer to helping you exceed your goals.

  • For client support, 800-877-5678 (option 1, option 7)
  • For billing and finance, 800-877-5678 (option 3)