Services & Support

Support Contacts

Allscripts is committed to providing our customers with knowledgeable and convenient customer service.

For TouchWorks, TouchScript, TouchChart, Impact.MD, Patients Interactive and Physicians Interactive, contact us directly at 1-888-426-7226 from 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

For HealthMatics, HealthMatics ED, Canopy, and EmSTAT, contact us directly at 1-888-672-2433 from 8 a.m. to 8:30 p.m. Eastern Time, Monday through Friday.

Allscripts support personnel also are on call 24 hours a day, 365 days a year to provide you 'round-the-clock support.

Resource Center

"The company is committed to prompt customer service." Jerry Detwiler, Administrator South Arkansas Medical Associates

"I am extremely confident that Allscripts will continue to be on the leading edge. They have consistently performed and they are in tune with their customers. I know they will be always be there when I need them, allowing me to focus on other important business." Gloria Austin, Chief Executive Officer, Brown & Toland Medical Group, San Francisco, CA

"The support we received during implementation, as well as the on-going support, has been outstanding" Pam York, Billing Supervisor, The Medical Group