Tasking/Physician Portal
One of the most difficult challenges for medical practices
is triaging incoming questions and requests. TouchWorks provides
workflow integration tools and advanced task management features
offer an online provider schedule, inpatient rounding and other
patient lists, internal electronic messaging, team task management
features, telephone triage, and message routing-streamlining
practice operations for physicians, physician assistants, nurse
practitioners, and administrative staff. The workflow driven
portal incorporates schedules, practice performance data, ordering
of medications and tests, results review, transcription management,
medical content, continuing medical education, and personal
interests - helping physicians to better manage their practices,
their patient's care, and their personal lives whether in the
office or at home.
Benefits
- Increases efficiency and reliability of office communication
- Dramatically reduces chart pulls for return phone calls
- Reduces turnaround time for routine office tasks
- Reduces handwritten messages
- Routes work from high-cost medical professionals to more
cost-effective administrative support staff