Services
Implementation
Our team of information technology personnel is fully versed in
Microsoft technologies and today's networking environments. With
this expertise we are able to help you determine the best implementation
options for your organization, and assist you in maintaining optimal
productivity.
The implementation of every Allscripts Professional PM system begins
with a detailed pre-installation review of your practice for the
development of a comprehensive installation plan. To make your ongoing
support more efficient and manageable, you have the option of purchasing
everything you'll need from Allscripts: hardware, software and networking
equipment.
Client Support
No one supports you like Allscripts – a leader in healthcare
information technology for more than 36 years. A company-wide commitment
to excellence allows Allscripts to consistently deliver leading-edge
system solutions for the healthcare marketplace. In addition to producing
high performance, state-of-the-art solutions, we recognize a responsibility
to provide superior support and to educate each of our clients – giving
our clients the working knowledge to maximize the utility of their
information network.
Alllscripts also offers a proactive service-based approach to
technical support. Unlike other vendors, we offer proactive server
and system monitoring as well as disaster recovery services, providing
you an extra level of data protection. Allscripts proactive support
ensures fast and efficient processing and allows you to optimize
the performance of your business. Our support team is alerted to
potential problems before they may affect your practice, freeing
you to focus on what you do best – take care of patients.
Allscripts offers extensive resources to support you in every way – from
pre-implementation planning to hands–on technical support.
Whether you need assistance with your hardware, software, network
or practice management application, we take care of your needs promptly
and professionally. With ongoing customer education, user training
and a Client Website for support and communication, Allscripts takes
care of you every step of the way.