Patient Portal

For Enterprise EHR and PM Systems

Enhancing Patient Communications with Online Self-Service Solutions

Allscripts Patient Portal is a secure, uniquely-branded communication portal designed for medical providers to interact with patients effectively and efficiently. In addition, a practice can establish a robust and user-friendly web site designed to provide current and new patients with information such as practice and provider details and educational materials, as well as easy access to the self-service capabilities.

The total solution offers patients the convenience of interacting with their providers from anywhere, at any time, while the practice benefits from reduced expenses, new revenue sources, and increased efficiency for physicians and staff. Best of all, Allscripts Patient Portal integrates with Allscripts Enterprise Practice Management Systems as well as Allscripts Enterprise EHR systems.

Practice Benefits

With Allscripts Patient Portal, you can:

  • Streamline practice workflow pre-registration
  • Improve efficiency with patients appointment requests and prescription refills 
  • Reduce costs and improve patient satisfaction with Patient Check-in feature
  • Enhance revenue cycle management with self-service bill pay options
  • Differentiate your medical practice through a uniquely-branded website

Patient Benefits

With Allscripts Patient Portal, your patient can:

  • Pre-register - Your patients can complete the pre-registration process using HIPAA-compliant, secure communication prior to coming into your office, saving themselves and your staff valuable time
  • Check-in – Your patients can check in for their appointment and pay their co-pay or bill without taking up front-desk time, via a kiosk, laptop or other PC placed in your office waiting room.
  • Request appointments online - Your patients can request appointments online, reducing your practice call volume and helping your staff to respond to patient requests more efficiently.
  • Pay medical bills – Your patients can pay their accounts via online bill payment. Allscripts Patient Portal handles all of the processing and integrates with Allscripts PM. Payments are automatically posted to patients’ accounts.
  • Request prescription refills - Your patients can go online to request refills, providing your staff with the flexibility to handle the requests when it is convenient. 
  • Conduct ‘virtual’ office visit (VOV) – Your patients can communicate with physicians online through virtual office visits or “Ask-a-Doctor” consultations using secure, HIPAA compliant messaging.
  • Obtain lab results – Your patients can receive lab results through the practice portal without the expense, paperwork and postal delays of postcards or letters.