Payerpath Patient Payment Assurance: Build a Better Patient Relationship

Faster Patient Payments, Increased Patient Collections, Decreased Administrative Expenses:  Happy Patients

The U.S. healthcare payment system is undergoing a transformation. The exponential growth of consumer-driven healthcare has made patient payments the fastest growing portion of a provider’s revenue stream. But with the growth comes a liability. Typically, 50% of patient payments are written off as bad debt by many practices, contributing to industry-wide losses of $300 billion per year.

Allscripts Patient Payment Assurance dramatically reduces patient payment issues by focusing payments at the point of care. This technology calculates the patient’s responsibility at the time of their visit and empowers you to receive authorization from the patient for payment before they leave the office. Once the provider remittance advice is received from the third party payer, you simply settle the patient payment on the credit or debit card. You no longer need to send billing statements out weeks after the initial visit.

COMPARE THE DIFFERENCE

The old way:

  • Patient receives services and leaves not knowing what they owe
  • Insurer mails the remittance advice 30-60 days later stating what your patient owes
  • At that point, you send a bill to the patient and wait for payment…and wait…and wait
  • Patient payment enters your bank account in 75 to 165 days at a 50% collection rate

The Allscripts way:

  • Patient receives services and is told what they owe immediately
  • Patient provides a payment card and authorization, assuring payment. 
  • Patient receives an itemized receipt and walks out the door
  • Insurer mails the remittance advice that states what the patient owes 30-60 days later
  • Allscripts Patient Payment Assurance settles the transaction and sends the funds directly to your bank
  • Patient payment enters your bank account in 32 to 46 days at a 100% collection rate

Benefits

  • Increases collection rates
  • Eliminates bad patient debt
  • Decreases administrative expense
  • Integrates with practice management systems. 
  • Improves the doctor/patient relationship

If you are interested in this Payerpath product or want additional information, email us at payerpathinfo@allscripts.com.