Payerpath Collect: Protect Your Revenue

AUTOMATE PATIENT COLLECTIONS

Allscripts Payerpath Collect lifts a difficult but necessary responsibility from medical practices by automating patient collections. Patient collection correspondence has traditionally been a drain on the resources of every practice. Writing and mailing collection letters draws employees away from other essential tasks. And creating effective letters that are professional, and do not alienate patients, can be outside of the normal expertise of a practice’s staff.

Some practices turn to third-party collection agencies to perform this function, resulting in commissions and other charges. But for many small practices, the cost per collection places too great a burden on the organization’s revenue to make financial sense.

COMMUNICATE MORE EFFECTIVELY

Payerpath Collect eliminates the manual process of pursuing past-due accounts by automating all collection correspondence. Allscripts has focused years of expertise in medical collections to create a wide range of professionally written letters and other types of patient notices to choose from—or create your own letter or memo customized to the needs of your practice. All fulfillment and mailing tasks are handled automatically, and each correspondence is personalized to the patient and his or her unique situation. Patients then remit payments directly to your practice, reducing and/or eliminating the charges from collection agencies. And with the tracking reports readily accessible through Allscripts Payerpath Collect, you will always have full visibility into the current status of all of your collections.

The result is that your staff can get back to the business of providing exceptional patient care, while your practice can protect its essential revenue flow.

Benefits

• Increased Productivity—By eliminating the responsibilities of pursuing past-due accounts, office staff will have more time to concentrate on patient care.
• Reduced Collection Fees—When payments are remitted directly to the practice, charges from collection agencies will be reduced or eliminated.
• Enhanced Communications—All types of notices can be sent using Payerpath Collect, including patient surveys and moving notices.

If you are interested in this Payerpath product or want additional information, email us at payerpathinfo@allscripts.com.