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Blog posts tagged with client success stories

  • 8 tips for patient portal success

    Kim South
    November 21, 2017

    Patient portals continue to take center stage in healthcare’s consumer engagement efforts. We’ve gathered some of the best tips from clients who have recently shared their success stories with us. Read more…

  • Documenting DNR decisions and treatment escalation plans

    Dr Anna Bayes
    November 07, 2017

    In a recent BMJ Open Quality journal article, King’s College NHS Foundation Trust (London, UK) shares its path to a more unified electronic tool to document resuscitation decisions and treatment escalation plans Read more…

  • Quality care in a nutshell

    Jennifer Bolduc MD
    August 31, 2017

    Methodist Hospital of Southern California is achieving exceptional performance in patient safety. Chief Medical Officer and Patient Safety Officer Dr. Bala Chandrasekhar said, “Patients essentially want three things from their hospitals: don’t hurt me, heal me and be nice to me. And they want them in that order.” Read more…

  • How one hospital successfully overhauled care management

    Paul Black
    August 22, 2017

    Care coordination is at the epicenter of the healthcare industry’s shift to value-based care. Holyoke Medical Center (Holyoke, Massachusetts, U.S.A.) successfully redesigned its function to a more unified approach that improved care coordination ratings within just six months. Read more…

  • Online scheduling improves patient engagement, satisfaction

    Kim South
    August 16, 2017

    Some health systems are ahead of the curve and are successfully offering scheduling and other options that help enable patients to take control of their health. In a recent success story, Sharp Rees-Stealy Medical Group (San Diego, California, U.S.A.) shares its experience with the Allscripts FollowMyHealth® patient engagement platform. Read more…

  • Clients speak: Why they invest in revenue cycle management solutions

    Jennifer Bolduc MD
    June 06, 2017

    A recent analyst report expects that revenue cycle management solutions will continue to expand among small physician practices. Clients share their most compelling reasons about the value they find in this technology. Read more…

  • Behind-the-scenes look at a clinical quality dashboard

    Robert Leviton MD
    May 16, 2017

    Some large organizations are wrestling with the abundance of quality data. Northwell Health developed an elegant Clinical Snapshot dashboard to support clinicians with the tools they need. Read more…

  • Finding better ways to notify providers about patient events

    Erik Kins
    April 11, 2017

    The variability of the EHR capabilities makes it more complex for large health systems to design a cohesive notification system. Using open Application Programming Interfaces (APIs), Northwell Health designed a solution that enables clinicians to see patient event notifications within their electronic health record (EHR) workflow, which enables better care coordination. Read more…

  • Will you sink or swim with post-acute documentation?

    Salman Naqvi MD MPH
    April 06, 2017

    Madonna Rehabilitation Hospitals (Lincoln and Omaha, Nebraska, U.S.A.) recognizes that a solid documentation system can buoy both patient access to care and reimbursements. The organization developed the first rehabilitation content solution in the United States, and it has been so successful, it is now available to other Allscripts clients as Sunrise Rehabilitation. Read more…

  • First, do no harm: How one hospital is eliminating patient harm

    Geoff Caplea MD
    March 16, 2017

    In health care, our promise is to "first, do no harm." Since Institute of Medicine (IOM) published a report about medical errors in 1999, significant focus has been placed on safety throughout the healthcare system not to simply reduce harm, but to eliminate it altogether. Featured in a new case study, Washington Health System (Washington, Pennsylvania, U.S.A.) has decreased its total patient harm by 25% over the past six years by monitoring harm and implementing process improvements to eliminate it. Read more…

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