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Blog posts tagged with client success stories

Quality care in a nutshell

Jennifer Bolduc MD

August 31, 2017

Methodist Hospital of Southern California is achieving exceptional performance in patient safety. Chief Medical Officer and Patient Safety Officer Dr. Bala Chandrasekhar said, “Patients essentially want three things from their hospitals: don’t hurt me, heal me and be nice to me. And they want them in that order.” Read more…
How one hospital successfully overhauled care management

Paul Black

August 22, 2017

Care coordination is at the epicenter of the healthcare industry’s shift to value-based care. Holyoke Medical Center (Holyoke, Massachusetts, U.S.A.) successfully redesigned its function to a more unified approach that improved care coordination ratings within just six months. Read more…
Online scheduling improves patient engagement, satisfaction

Kim South

August 16, 2017

Some health systems are ahead of the curve and are successfully offering scheduling and other options that help enable patients to take control of their health. In a recent success story, Sharp Rees-Stealy Medical Group (San Diego, California, U.S.A.) shares its experience with the Allscripts FollowMyHealth® patient engagement platform. Read more…
Clients speak: Why they invest in revenue cycle management solutions

Jennifer Bolduc MD

June 06, 2017

A recent analyst report expects that revenue cycle management solutions will continue to expand among small physician practices. Clients share their most compelling reasons about the value they find in this technology. Read more…
Behind-the-scenes look at a clinical quality dashboard

Robert Leviton MD

May 16, 2017

Some large organizations are wrestling with the abundance of quality data. Northwell Health developed an elegant Clinical Snapshot dashboard to support clinicians with the tools they need. Read more…
Finding better ways to notify providers about patient events

Erik Kins

April 11, 2017

The variability of the EHR capabilities makes it more complex for large health systems to design a cohesive notification system. Using open Application Programming Interfaces (APIs), Northwell Health designed a solution that enables clinicians to see patient event notifications within their electronic health record (EHR) workflow, which enables better care coordination. Read more…
Will you sink or swim with post-acute documentation?

Salman Naqvi MD MPH

April 06, 2017

Madonna Rehabilitation Hospitals (Lincoln and Omaha, Nebraska, U.S.A.) recognizes that a solid documentation system can buoy both patient access to care and reimbursements. The organization developed the first rehabilitation content solution in the United States, and it has been so successful, it is now available to other Allscripts clients as Sunrise Rehabilitation. Read more…
First, do no harm: How one hospital is eliminating patient harm

Geoff Caplea MD

March 16, 2017

In health care, our promise is to "first, do no harm." Since Institute of Medicine (IOM) published a report about medical errors in 1999, significant focus has been placed on safety throughout the healthcare system not to simply reduce harm, but to eliminate it altogether. Featured in a new case study, Washington Health System (Washington, Pennsylvania, U.S.A.) has decreased its total patient harm by 25% over the past six years by monitoring harm and implementing process improvements to eliminate it. Read more…
6 healthcare IT innovations in the UK

Rachel Dunscombe

February 22, 2017

Salford Royal NHS Foundation Trust (Salford, Greater Manchester, United Kingdom) has always been on a mission to become the safest NHS organisation in England. In a fast-paced industry like health care, the only way to succeed is to continuously innovate. As part of Allscripts connected community of health, I’d like to share some of the initiatives we’re launching or exploring in the UK: Read more…
7 challenges when organizations own patient data

Kim South RN

February 13, 2017

As the healthcare industry shifts to a new mindset – that patients instead of organizations should own their data – we look for examples of this approach in practice. Baylor Scott & White Health (BSWH) believes patients should have greater responsibility for their own electronic health record (EHR) information, and now enables patients to modify their own records. Read more…