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Blog posts tagged with client success stories

  • Lessons from a Rubik’s Cube in solving health IT challenges

    Dr Martin Farrier
    December 07, 2017

    The Rubik’s Cube represents a wicked problem, and one that needed a new type of solution. It reminds me of the ultimate wicked problem: healthcare. Read more…

  • 7 tips to help optimize perioperative performance

    Samantha Purnell
    November 30, 2017

    As financial pressures increase, the operating room (OR) is a prime candidate for optimization. Here are a few best practices hospitals are using to make the most of their surgical suites. Read more…

  • 8 tips for patient portal success

    Kim South
    November 21, 2017

    Patient portals continue to take center stage in healthcare’s consumer engagement efforts. We’ve gathered some of the best tips from clients who have recently shared their success stories with us. Read more…

  • Documenting DNR decisions and treatment escalation plans

    Dr Anna Bayes
    November 07, 2017

    In a recent BMJ Open Quality journal article, King’s College NHS Foundation Trust (London, UK) shares its path to a more unified electronic tool to document resuscitation decisions and treatment escalation plans Read more…

  • Quality care in a nutshell

    Jennifer Bolduc MD
    August 31, 2017

    Methodist Hospital of Southern California is achieving exceptional performance in patient safety. Chief Medical Officer and Patient Safety Officer Dr. Bala Chandrasekhar said, “Patients essentially want three things from their hospitals: don’t hurt me, heal me and be nice to me. And they want them in that order.” Read more…

  • How one hospital successfully overhauled care management

    Paul Black
    August 22, 2017

    Care coordination is at the epicenter of the healthcare industry’s shift to value-based care. Holyoke Medical Center (Holyoke, Massachusetts, U.S.A.) successfully redesigned its function to a more unified approach that improved care coordination ratings within just six months. Read more…

  • Online scheduling improves patient engagement, satisfaction

    Kim South
    August 16, 2017

    Some health systems are ahead of the curve and are successfully offering scheduling and other options that help enable patients to take control of their health. In a recent success story, Sharp Rees-Stealy Medical Group (San Diego, California, U.S.A.) shares its experience with the Allscripts FollowMyHealth® patient engagement platform. Read more…

  • Clients speak: Why they invest in revenue cycle management solutions

    Jennifer Bolduc MD
    June 06, 2017

    A recent analyst report expects that revenue cycle management solutions will continue to expand among small physician practices. Clients share their most compelling reasons about the value they find in this technology. Read more…

  • Behind-the-scenes look at a clinical quality dashboard

    Robert Leviton MD
    May 16, 2017

    Some large organizations are wrestling with the abundance of quality data. Northwell Health developed an elegant Clinical Snapshot dashboard to support clinicians with the tools they need. Read more…

  • Finding better ways to notify providers about patient events

    Erik Kins
    April 11, 2017

    The variability of the EHR capabilities makes it more complex for large health systems to design a cohesive notification system. Using open Application Programming Interfaces (APIs), Northwell Health designed a solution that enables clinicians to see patient event notifications within their electronic health record (EHR) workflow, which enables better care coordination. Read more…

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