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How to evaluate patient education strategies

With the emergence of value-based care and other healthcare initiatives, it’s hard to ignore the significance of patient education. Now, more than ever, providing information and guidance enables patients to more effectively manage their own health, which can improve clinical outcomes and reduce costs.  

However, patient education has its challenges, as evidenced by these findings from a recent study:

  • 76% of patients 50 or older left a physician’s office or hospital confused about ‘next steps’
  • 50% of adults have difficulty understanding and using health information
  • 40%-80% of information is immediately forgotten by adult learners

These statistics suggest that, while many practices may have a patient education strategy in place, it may not be producing the desired results of helping individuals understand the information available to them.

5 questions to ask when evaluating patient education strategies

When re-evaluating patient education, it is important to not only consider technology, such as the electronic health record (EHR), but also the quality of the educational content. Practices should ask themselves:

  1. Does our patient education content accommodate various literacy levels and learning styles?
  2. Are plain language, shared decision-making and learner-centered principles used to develop the content? 
  3. Does our patient education include both clinical and practical (how to) content?
  4. Have patient behaviors changed?
  5. Have patient outcomes improved?

Research suggests that patients remember significantly more information when presented with both a printed aid and verbal instruction, rather than just receiving verbal instruction.

Elsevier Interactive Patient Education enables physician practices to deliver the most relevant information to patients at the right time. It includes the same content available to care providers, but presented in a patient-friendly format, to encourage them to actively participate in their care.

Elsevier’s integration with Allscripts EHRs provides direct access to patient education within the clinical workflow, enabling practices to:

  • Provide peer-reviewed education that is aligned with the latest medical practices and guidelines
  • Save time and streamline workflow
  • Share actionable, practical guidance with patients on how to participant in their care
  • Support key regulatory requirements, accreditation standards and evidence-based care practice initiatives

To learn more about Interactive Patient Education Infobutton integration, visit the Allscripts Application Store, or join us for the Allscripts App of the Month webinar on Wednesday, September 27 at 1 p.m. Eastern time.

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