Rules-based engines centralize and simplify scheduling. Control and shift resources to best serve actual patient volumes. Real-time, rules-based scheduling helps your practice:

• Set appointments, even across multiple locations
• Search for first-available appointments
• Track no-shows
• Reduce downtime
• Set multi-resource and recurring appointments
• Activate referral and eligibility indicators
• Accommodate waitlists, bumped lists and walk-in appointments

Create electronic work spaces for all essential practice functions. Easily distribute action items with auto- routing of predefined worklists to electronic workspaces for individuals and groups across your practice including:

• Patient appointments
• Patient flow
• Collections
• Claims Management
• Denials
• Transactions

Sophisticated claims management and charge entry tools help you get paid more, faster. Multi-level edits and claim scrubbing features ensure you capture accurate and complete information. Claims and collections features help practices:

• Review and resolve claims issues before submitting to payers
• Edit claims to meet payer and Correct Coding Initiative requirements
• Handle complex insurance plans with co-pay exceptions and carve outs
• Note types to drive workflow and create a record on the patient's account
• Automatically create refund transactions from patient credit balances
• Reconcile bank deposits, including cash collections and co-pays
• Automatically assess finance charges against outstanding balances
• Reduce days in A/R and lower claims rejections/denials

Drill-down into comprehensive reporting to analyze administrative productivity and financial activity. Plus, automatically generate performance summaries and management reports with graphical representation. Reporting captures:

• Patients by diagnosis and procedure code
• Patients by demographic (e.g., age, sex, zip codes to aid consumer marketing)
• Reimbursements by procedure, by insurer
• No-show appointments
• Aging of patient statements
• Total charges by provider
• Provider coding
• Provider charges
• Provider expected vs. scheduled hours
• A/R by location, provider, insurer

Plus, patient-centric ledger reports chronological transactional history of account, including service and payment history, reimbursement detail, notes, rebilling and collection activity — all from one place.

Allscripts PM keeps your practice secure and compliant to ever-changing rules and regulations and enables your practice to:

Secure patient information by:

• Limiting practice financial information access based on department rules
• Securing file maintenance data by location, service, provider, resource and scheduling
• Managing records by practice, division, department, physician and more
• Receiving on-going monitoring of server and systems, as well as disaster recovery services

Maintain regulatory compliance with:

• HIPAA
• ANSI 5010
• ICD-10
• Red Flag rule

Access 24/7 technical support for:

• Hardware
• Software
• Network
• Allscripts PM system

EHR
When you choose Allscripts for PM and EHR, you'll receive advanced capabilities and achieve a fully-certified, powerful practice solution. Learn more about Allscripts EHRs.

Consulting & Strategic Planning
Nearly 100 percent of mid- and large-sized practices have implemented software to manage revenue cycle. But many ask if they've fully leveraged the power of the tools to positively impact cash flow. We can help best align your staff with your technology to uncover more revenue opportunities.Learn more about Allscripts Management Consulting™.

Implementations
Our IT team is fully versed in Microsoft technologies and today's networking environments. This expertise helps you determine the best implementation options, and guides you in maintaining high productivity for your practice. Allscripts also provides implementations with product customization services. Everything you need is available through Allscripts including hardware, software and network resources. Learn more about Allscripts Professional Services.

Education & Training
Physician practices can access client education, user training and a convenient Client Website for remote learning, support and communication. Learn more about Allscripts Education & Training.

More than 100,000 physicians nationwide use business solutions from Allscripts. Like all Allscripts technology, the open architecture of Allscripts PM easily integrates your practice with other industry solutions. Leverage three decades of proven healthcare experience to achieve a high-performing, profitable practice today.